Service Interruption Refunds:

If BIZ GUIDE USA experiences a server outage or website closure for an extended period that affects the availability of advertising services, we will provide a refund for the downtime period. The refund will be credited to the customer’s wallet or, if preferred, can be adjusted toward their next payment cycle.

Dispute Resolution:

• All disputes must be communicated to BIZ GUIDE USA with prior notification.
• If BIZ GUIDE USA fails to resolve the issue within a reasonable time frame, we will issue a refund to the customer’s wallet.
• Disputes raised without prior communication may not be eligible for a refund.

Refund Claims:

• To request a refund, customers must contact the BIZ GUIDE USA support team with a valid and detailed reason for the refund claim.
• Refunds will only be processed after review and confirmation of the issue by our team.

General Refund Policy:

• Refunds are only applicable for the specific services purchased and are not transferable.
• Refunds will not be issued for any services that have been provided in full or partially utilized.
• BIZ GUIDE USA reserves the right to refuse refunds if the terms of this policy are not adhered to.

Compliance with Laws:

All refund requests and policies are in compliance with applicable U.S. consumer protection laws and regulations. BIZ GUIDE USA follows fair practices and aims to resolve any issues promptly and fairly.

Contact Information:

For any refund-related queries or claims, please contact our support team at hello@bizguideusa.com